Overview
Tricare Health Services
Project
Overview
Tricare Health Services required a clean, user-friendly website that is easy to navigate for patients. They wanted to simplify the patient journey through their optimized website.
Challenges
- Unclear User Flow: The old website was cluttered, making it difficult for patients to find essential information.
- Limited Mobile Accessibility: The website didn’t perform well on mobile devices, a crucial need for on-the-go users.
- Low Engagement on Key Pages: Important pages, such as service descriptions and contact forms, had minimal engagement.
Proposed
Solution
- Streamlined Website Design: We designed an intuitive layout, allowing users to quickly locate the information they need.
- Mobile-First Development: Focusing on responsive design, we ensured the website worked flawlessly on all devices.
- Interactive Features for Patient Engagement: To enhance the patient experience, we added interactive elements, like live chat support and easy-access contact forms.
Results
- 30% Increase in Patient Inquiries: The clean design and user-friendly navigation made reaching out easy.
- Improved Mobile Engagement by 40%: The new mobile-first approach improved accessibility for patients.
- Higher Engagement on Key Pages: More visitors stayed longer and explored essential service pages.
Client
Testimonial
“Our new website is everything we hoped for—simple, intuitive, and accessible. Mr. Rana’s team understood exactly what we needed. Our patients are noticing the difference, too!”
Lauren Mitchell
Tricare Health Services
Conclusion
Tricare Health Services now has a website that resonates with their patients’ needs. Need a healthcare website that keeps user experience front and center? Get in touch to discuss your vision.
